Terms And Conditions

Website Terms of Use – www.luxbrowsandlashes.com.au

Lux Brows and Lashes ABN 34 684 980 636 (Lux Brows and Lashes) is the owner and operator of the website at www.luxnrowsandlashes.com.au (Website).

Your access to and use of the Website, including your order of products through the Website, is governed by these Terms and Conditions.

Please read them carefully.

  1. Acceptance of these Terms of Use

These Terms govern the use of this Website.

Lux Brows and Lashes may vary the Terms at any time, without notice, by displaying the amended Terms on this Website.  You should review the Terms each time you use the Website.

By accessing and using the Website, you acknowledge that you have read and understood the Terms as they exist at that time, and you confirm your acceptance of the Terms.

Our Website is provided on an ‘as is’ and ‘as available’ basis.

  1. Security of information

When purchasing through the Website, our payment processing authority uses [128 bit SSL encryption].

Nonetheless no data transmitted over the Internet is secure. Lux Brows and Lashes does not warrant, and cannot ensure, the security of the data transmitted using the Website. You transmit data using the Website entirely at your own risk.

  1. Intellectual property

Lux Brows and Lashes owns or is licensed all intellectual property rights in the Website (including in all underlying source code) and in the content of the Website (including all text, trade marks, logos, images, graphics). Users do not obtain any licence or other interest in that intellectual property, except with prior written consent. Nothing in these Terms or on the Website should be construed as providing such consent.

Reference to third party trade marks on the Website (if any) are made to describe the products and is not trade mark use. Such brands are not affiliated with and have not endorsed, Lux Brows and Lashes.

You may download and view content or print a copy of material on this Website for your personal, non-commercial use, provided that you do not modify the content in any way.

You must not otherwise copy, adapt, reproduce, publish or distribute content found on this Website in any form without prior written permission from Lux Brows and Lashes (unless otherwise permitted under the Copyright Act 1968 (Cth) or any other applicable law in your location). You must not frame any of the content of the Website or incorporate it into another Website.

  1. Third party content and links

This Website may include links to third party websites. Such links do not indicate a relationship between those third parties and Lux Brows and Lashes, nor endorsement by Lux Brows and Lashes of such third parties, their products, services or websites. Use of such links is entirely at your own risk and use of third party websites are subject to the terms of those websites.

  1. Your indemnity

You indemnify Lux Brows and Lashes and its related entities and each of their directors, officers, employees and agents (the indemnified) against any actions, claims, liabilities, losses, damages, costs and expenses (including, without limitation, reasonable legal fees and disbursements and costs in investigation, litigation, settlement, judgment, interest, fines and penalties) which any of the indemnified incur directly or indirectly arising from your use of the Website or any breach of these Terms by you.

  1. General

You must not use the Website for any unlawful purpose.

You warrant that all communications and information provided by you using this Website are not fraudulent or defamatory, and will not otherwise infringe any law or any third party rights. You further warrant that Lux Brows and Lashes’ use of that information in accordance with these Terms will not infringe the rights of any third party.

You must not attempt to or actually interfere with the working of the Website, gain unauthorised access to any part of the Website, or otherwise breach or circumvent any security or authentication measures of the Website or any other system, network or server connected to the Website.

Lux Brows and Lashes may terminate your access to the Website at any time without notice.

If any part of these Terms is held to be unenforceable, the remainder of these Terms will continue in full force.

These Terms are governed by the laws in force in Victoria, Australia. You agree to the jurisdiction of the courts of Victoria and the Commonwealth of Australia.

If you have any questions or comments regarding the Website, these Terms or our products please contact us at order@luxbrowsandlashes.com.au

Orders and Delivery – www.luxbrowsandlashes.com.au

Orders placed on the Website are governed by these Order and Delivery Terms and the Terms of Use.

Lux Brows and Lashes may modify these from time to time, without notice, by placing an updated copy on this Website.

By placing an order, you acknowledge that you have read and understood, and agree to be bound by these Order and Delivery Terms and the Terms of Use as they exist at that time, and you confirm your acceptance of those terms.

  1. Ability to order

To place an order you must be at least 18 years of age and be capable of entering into a legally binding contract.

  1. Placing and order

You may order products by selecting and submitting your order through our Website in accordance with these our Order and Delivery Terms and the Terms of Use as they exist at that time.

Any order placed through our Website for a product is an offer by you to purchase the particular product for the price notified (including the delivery and other charges and taxes) at the time you place the order.

We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the Website.

  1. Product descriptions

Lux Brows and Lashes attempts to be as accurate as possible. However, to the extent permitted by law, Lux Brows and Lashes does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

  1. Prices

All prices quoted are in Australian Dollars (AUD) and inclusive of GST.  Additional charges may apply for delivery as notified to you as part of the order process.

Lux Brows and Lashes may change product prices and delivery charges from time to time. Changes will not apply to orders that have already been accepted by Lux Brows and Lashes.

  1. Orders

When you place your order you agree that the order content (including product type, quantity, price, postage and delivery costs and timing) is correct. You cannot vary or cancel placed orders.

  1. Payment

Payment is accepted online by credit card using VISA, Mastercard, PayPal, [or in-store]. If your payment is declined or is not received within two business days your order will be cancelled.

Payment by cash may be accepted in limited circumstances within metropolitan Melbourne.

You must not pay, or attempt to pay, for products through any fraudulent or unlawful means.

  1. Order acceptance

Lux Brows and Lashes reserves the right to refuse part or all of any order placed by you.

You acknowledge that despite our reasonable precautions, products may be listed at an incorrect price or with incorrect information. In these circumstances we reserve the right to cancel your order and refund any amounts that you have paid.

  1. Delivery charges and timing

We only deliver to addresses in Australia.

Delivery is $15 within Australia.

You acknowledge and agree that any person at the delivery address who receives the products is authorised by you to receive your order.

  1. Title and risk

Title passes to you when full payment is made for the goods.  Risk passes to you on collection of the goods by you in-store, or on delivery to your nominated delivery address.

  1. Refunds, returns and exchanges

We will provide an exchange if your ordered product is damaged or faulty at the time of delivery.  If the product is no longer available we will provide a refund.

If you would like to access our Returns Policy, please click here [hyperlink to refund policy, ‘click here’ to be inserted]

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

  1. Lux Brows and Lashes liability and indemnity

To the extent permitted by law, all conditions, warranties, guarantees, rights, remedies, liabilities and other terms implied by statute, custom or the common law are excluded from these Terms and otherwise in respect of goods or services from your use of the Website.

If a supply under these terms is a supply of goods or services to a consumer within the meaning of the Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth) (ACL), nothing contained in these Terms excludes, restricts or modifies the application of any provision, the exercise of any right or remedy, or the imposition of any liability which cannot be excluded.  However, to the extent that the ACL permits Lux Brows and Lashes to limit its liability, Lux Brows and Lashes liability will be limited to:

  • in the case of services, the cost of supplying the services again or payment of the cost of having the services supplied again; and
  • in the case of goods, the cost of replacing the goods, supplying equivalent goods or having the goods repaired, or payment of the cost of replacing the goods, supplying equivalent goods or having the goods repaired.

To the fullest extent possible and subject to Lux Brows and Lashes liabilities and obligations under the ACL:

  • Lux Brows and Lashes does not warrant the accuracy or completeness of the Website content, and the Website content is provided on an ‘as is’ basis and on the condition that you are responsible for assessing the accuracy and completeness of that content and your rely on any such content at your own risk;
  • Lux Brows and Lashes will have no liability in relation to any loss or damage that you incur arising from your use of the Website or linked third party websites (including damage to your software or hardware, corruption of data, loss of data, any error, suspension or discontinuance of the Website or transmissions by any user in contravention of these Terms); and
  • Lux Brows and Lashes does not warrant that your access to the Website or any part of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses, bugs or malicious code or other forms of interference which may damage your system.
  1. Lux Brows and Lashes Gift Vouchers

Gift vouchers are also available for purchase in AUD $20, $50, $100 denominations, through the Website.  A gift card with an alternative value may be purchased by contacting Lux Brows and Lashes at orders@luxbrowsandlashes.com.au

Contact Us Today

  • Salon Address

    Ground Floor 6 English Street, Essendon Fields 3041

  • Call Us

    Talk to our Team

    0423 028 149

  • Opening Hours
    • Mon: 9.30AM – 3.00PM
    • Tue: 9.30AM – 6.30PM
    • Wed: 9.30AM – 6.30PM
    • Thu: 9.30AM – 6.30PM
    • Fri: 9.30AM – 3.00PM
  • PARKING

    Lux is located inside the Wilsons Security building which is opposite Hyatt Place. Free 2 hour ticketed street parking is available close by on Hammond St or else ticket parking (pay and display) is required for longer durations. Please check parking signs as parking conditions could change.